Israel Travel Update - Hosting solutions
Important information regarding flight cancellations and alternative accommodation solutions with MyGuest
Travel Advisory Notice
Due to the current situation, many flights to Israel have been cancelled or rescheduled. This page provides guidance on cancellation procedures and alternative accommodation options.
Flight Ticket Cancellation Process
Step-by-Step Cancellation Guide
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1
Contact Your Airline
Reach out to your airline through their official website, mobile app, or customer service hotline.
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2
Provide Booking Details
Have your booking reference, ticket number, and personal ID ready when requesting cancellation.
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3
Request Refund Options
Ask about full refunds, partial refunds, or credit vouchers for future travel.
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4
Submit Required Documentation
Provide any necessary documentation to support your cancellation request.
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5
Confirm Cancellation
Request written confirmation of your cancellation and refund details.
Important Information
Required Documents
Refund Policies
Most airlines are offering flexible options due to the current situation:
Processing Times
Due to high volume, refund processing may take 4-6 weeks. Priority is given to imminent departures. Please check your airline's specific policy for the most accurate timeframe.
MyGuest Housing Solutions
MyGuest offers flexible accommodation options for travelers affected by flight cancellations to Israel. Our network of verified hosts provides safe, comfortable alternatives while you adjust your travel plans.
Private Apartments
Fully furnished apartments with kitchen facilities, ideal for families or extended stays.
From $85/night
Flexible cancellation
Host Family Stays
Experience local hospitality with vetted host families offering private rooms and cultural exchange.
From $60/night
Meals included
Community Housing
Shared accommodations in safe communities with support services for displaced travelers.
From $40/night
Community support
How MyGuest Works
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1
Register on MyGuest Platform
Create an account with your personal details and travel information.
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2
Browse Available Options
Filter by location, price, amenities, and accommodation type.
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3
Connect with Hosts
Message potential hosts to discuss your needs and ask questions.
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4
Secure Booking
Book your accommodation through our secure payment system.
MyGuest Benefits
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Verified Hosts & Properties
All hosts undergo background checks and properties are inspected for safety and quality.
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24/7 Support
Our team is available around the clock to assist with any issues or emergencies.
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Secure Payments
All transactions are protected with industry-standard encryption and fraud prevention.
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Flexible Booking
Most listings offer free cancellation and flexible date changes during this uncertain period.
Ready to find your temporary home?
Join thousands of travelers who have found safe accommodation through MyGuest
Frequently Asked Questions
If your flight to Israel has been cancelled, you generally have three options:
- Request a full refund to your original payment method
- Accept a travel voucher (often with added value) for future travel
- Rebook on a later date once flights resume, typically without change fees
Contact your airline directly to discuss the specific options available for your booking. If you booked through a travel agency, you should contact them first as they will handle the communication with the airline.
Refund processing times vary by airline and payment method:
- Credit card refunds: Typically 7-21 business days after approval
- Debit card refunds: Usually 10-30 business days
- Other payment methods: May take up to 6-8 weeks
Due to the high volume of cancellations, many airlines are experiencing delays in processing refunds. If you haven't received your refund after the expected timeframe, contact your airline's customer service for an update on your refund status.
MyGuest employs a comprehensive verification process for all hosts and properties:
- Identity verification through government-issued ID
- Background checks on all hosts
- Property inspections to ensure safety standards are met
- Verification of property ownership or rental agreements
- Review of previous guest feedback and ratings
Additionally, we maintain a 24/7 safety team that can respond to any concerns during your stay. All accommodations must meet our minimum safety requirements, including smoke detectors, carbon monoxide detectors (where applicable), and secure entry systems.
MyGuest offers flexible cancellation policies during this uncertain period:
- Flexible: Full refund if cancelled 24 hours before check-in
- Moderate: Full refund if cancelled 5 days before check-in
- Strict: 50% refund if cancelled 7 days before check-in
During the current situation, many hosts have adopted the Flexible policy. You can see the specific cancellation policy for each property before booking. If your travel plans are disrupted due to the ongoing situation, our customer service team can help negotiate with hosts for more flexible terms.
Due to the extraordinary circumstances, many airlines are offering special exceptions for non-refundable tickets:
- Most airlines are offering full refunds for flights to affected areas, regardless of fare type
- Some airlines may offer travel vouchers instead of cash refunds
- If the airline cancelled the flight (rather than you cancelling), you are typically entitled to a full refund under international regulations
If your airline is not offering refunds for non-refundable tickets, check if your travel insurance covers cancellations due to government travel advisories or safety concerns. Credit card travel protection may also provide coverage in some cases.
MyGuest accepts a variety of payment methods to accommodate international travelers:
All payments are processed securely using industry-standard encryption. For longer stays, some hosts may offer payment plans or direct payment options.
Find Us in Tel Aviv
Located in the heart of Tel Aviv, our office is easily accessible and ready to assist you. Visit our Google Business profile to find directions, business hours, and reviews.
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Contact Support
Our dedicated support team is available to assist you with any questions regarding flight cancellations and accommodation options.
Phone Support
+33 7 45 67 89 10
Available 24/7 for urgent matters
Live Chat
Available on our website
8:00 AM - 10:00 PM (GMT+2)
Emergency Assistance
For urgent matters requiring immediate assistance, please call our emergency hotline at +33 7 45 67 89 10.